Support and delivery

Shipping, payment, and order help.

VG Saveur ships dairy-free butter across Thailand with chilled delivery options, clear payment methods, and Line Official support for order questions.

Message Line Official Estimate delivery
Same-day chilled delivery Order before 1:00 PM Bangkok time where available.
Sunday delivery available Chilled delivery is available every day.
Bank transfer, PromptPay, credit card Use the payment method that works best at checkout.

Postal-code checker

Estimate chilled delivery.

Enter your postal code for a simple launch estimate. Final availability and nationwide chilled/frozen delivery may be calculated or confirmed after order.

Bangkok delivery starts from 150 THB. Nearby provinces start from 200 THB.

Base postal code for Lalamove reference: 10170.

Delivery rules

Chilled delivery every day.

  • Order before 1:00 PM Bangkok time for same-day chilled delivery where available.
  • Orders after 1:00 PM ship or deliver the next day.
  • Bangkok delivery starts from 150 THB.
  • Nearby provinces, including Nonthaburi, Pathum Thani, and Samut Prakan, start from 200 THB.
  • Nationwide chilled/frozen delivery is calculated or confirmed after order.

Payment

Pay online or by transfer.

VG Saveur supports bank transfer, PromptPay, and credit card payment. If a payment option is unavailable at checkout, contact Line Official before placing the order.

Damaged package claim

Full refund if damaged.

If your package arrives damaged in any way, contact Line Official and send your order number plus clear photos of the damaged package and product.

Start a claim on Line Official

FAQ

Quick answers before you order.

Is VG Saveur Dairy-Free Butter dairy-free?

Yes. VG Saveur Dairy-Free Butter is made for people avoiding cow's milk and lactose.

Can I use it like regular butter?

Yes. Use it 1:1 in place of regular butter for toast, baking, cooking, sauces, pastries, sandwiches, and hot dishes.

Which flavor should I choose?

Choose Unsalted Butter 125g for baking, pastry, sauces, recipe testing, and seasoning control. Choose Salted Butter 125g for toast, sandwiches, vegetables, pasta, pan cooking, and finishing hot dishes.

Do you have larger sizes for foodservice?

Yes. Foodservice buyers can compare Unsalted Butter 500g at 475 THB and the 3kg pack at 2,100 THB, VAT included, on the wholesale page.

Do you deliver across Thailand?

Yes. Bangkok delivery starts from 150 THB, nearby provinces start from 200 THB, and nationwide chilled/frozen delivery is calculated or confirmed after order.

What payment methods do you accept?

VG Saveur supports bank transfer, PromptPay, and credit card payment.

What if my package arrives damaged?

If your package arrives damaged in any way, VG Saveur offers a full refund. Contact Line Official and send your order number plus clear photos.