Delivery & payment

Chilled to your door, every day.

We ship dairy-free butter across Thailand with chilled delivery, clear payment options and LINE Official support for anything about your order.

Order before 1 PM · delivered today

Postal-code checker

What will delivery cost?

Enter your postal code to see your delivery price and timing.

Bangkok delivery is ฿150 (free on orders of ฿580+). Everywhere else is ฿200 (free on orders of ฿700+).

  • Bangkok ฿150 · free over ฿580Same-day chilled delivery when you order before 1 PM
  • Nearby provinces ฿200 · free over ฿700Nonthaburi, Pathum Thani and Samut Prakan
  • Rest of Thailand ฿200 · free over ฿700Every other province, by Inter Express cold chain

Same-day Bangkok orders go by Lalamove. All other deliveries go by Inter Express cold chain.

Handled with care

Carried level, all the way.

Packed chilled, kept cold on the road and handed over at your door.

Same-day in Bangkok

From order to door in four steps.

  1. Order before 1 PM

    Place your order online by 1:00 PM Bangkok time.

  2. We prepare it

    Your butter is made ready for chilled delivery.

  3. A rider collects it

    In Bangkok, a Lalamove rider picks up your order from us.

  4. It reaches you

    Same day where capacity allows. Orders after 1 PM go out the next day.

Chilled delivery runs every day, including Sundays.

Good to know

Everything else you might ask.

Delivery, payment and what happens if something goes wrong.

  • Changed your mind?

    You can cancel before your order is dispatched, or return unopened products within 7 days. Contact us first.

  • Nationwide

    Every province outside Bangkok: ฿200, free on orders of ฿700+. Delivered chilled by Inter Express and handed to you in person.

  • Pay your way

    Bank transfer, PromptPay or credit card. If an option is missing at checkout, message LINE Official before you order.

  • Anything wrong? Full refund.

    Melted, damaged or not right in any way? Send your order number and a photo to LINE Official and we refund you in full.

When it arrives

Straight into the fridge.

A few quick checks keep your butter at its best.

  • Check the package

    If anything looks damaged, take photos and message LINE Official for a full refund.

  • Refrigerate at 0–5°C

    Keep it chilled. If it arrives frozen, leave it in the fridge for 6–7 hours before use.

  • Use it 1:1

    Swap it for dairy butter in the recipes you already love. Unopened, it keeps for 365 days.

Delivery questions

Quick answers.

Can't find what you need? See the full FAQ or message us on LINE Official.

Do you deliver across Thailand?

Yes. Bangkok delivery is ฿150, free on orders of ฿580+, with same-day delivery by Lalamove when you order before 1 PM. Every other province is ฿200, free on orders of ฿700+, delivered chilled by Inter Express and handed to you in person.

What are the delivery cut-off times?

Orders placed before 1:00 PM Bangkok time may be eligible for same-day chilled delivery where available. Orders placed after 1:00 PM are normally shipped on the next available day.

Delivery times may be affected by the delivery address, weather, weekends, public holidays, courier availability, or other circumstances outside VG Saveur's control.

What payment methods do you accept?

VG Saveur supports bank transfer, PromptPay, and credit card payment.

How should I store it?

Keep it in the fridge at 0–5°C. If it arrives frozen, leave it in the fridge for 6–7 hours before use. Unopened, it keeps for 365 days.

What if something is wrong with my order?

If your butter arrives melted, damaged or not right in any way, we refund you in full. Send your order number and a photo to LINE Official.

Can I cancel my order?

Customers may request cancellation before the order has been dispatched. Contact VG Saveur as soon as possible by phone, email, or LINE Official and provide your order number and name. Cancellation requests are subject to confirmation.

Once dispatched, cancellation is not allowed as products require chilled or frozen delivery. Approved pre-dispatch cancellations will be refunded via the original payment method where possible. Refund timing depends on the payment provider or bank.

Post-dispatch or change-of-mind requests after dispatch are not eligible for cancellation or refund.